Caryn's Design Research Blog

caryn's online journal for design research

While putting our storyboards together, I couldn’t help but notice how many contradictions these “extreme” field interviews revealed. Both of our interviewees claimed in their recruitment questions to be something that they definitely were not. Interviewee #1 did acknowledge this during the interview, expressing that it is something she is working on, however, Interviewee #2 seemed to lack a degree of self-awareness. She claims she is a minimalist who can’t stand her new husband’s clutter, but revealed during the interview that everything in the (very full) house was hers.

field interview

I know we are supposed to be unbiased and empathetic in our interviews, but I don’t understand why someone would invite strangers into her home and then just not speak to them. It is difficult not to think poorly of someone when they are so unhelpful and often rude.